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To help you report a death to John Lewis Broadband, we’ve created this simple guide to their contact process. Alternatively, Life Ledger’s free service allows you to manage all of the required accounts through one, easy-to-use portal. 

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Inform John Lewis Broadband of a Bereavement
Calling the team on 0800 022 3300
Post

John Lewis Broadband, The Balance, 2 Pinfold Street, Sheffield, S1 2GU

What documentation will John Lewis Broadband need?

When you make first contact, John Lewis Broadband asks that you send the name and account number of the deceased.

What happens next?

Once you have made contact, a member of the John Lewis Broadband team should be in contact, to talk you through the next steps.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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